Job Summary:

We are looking for a dynamic, high-performing Key Account Manager to look over our client accounts. The role demands leveraging working relationships across clients as you will have to maintain a high level of client satisfaction by meeting all their goals and the company’s.

Responsibilities:

• Develop, manage, and maintain strong relationships with a portfolio of Key Accounts.
• Be the strategic partner for key clients and lead the execution of their key performance marketing campaigns with the support of internal teams.
• Maintain client retention & grow the client revenue and company profit through existing and new accounts
• Handle day-to-day activities for assigned E-commerce clients.
• Conduct opportunity meetings and business reviews with key clients.
• Achieving monthly and quarterly targets by identifying and developing new customers.
• Coordinate invoicing and ensure invoices are sent on time and payments are coming through
• Conduct strategic account planning and market studies
• Understand the business objectives, and processes and support the needs of clients and prospects.
• Able to analyze and draw inferences from reports to find growth opportunities
• Prospect and close new business opportunities through market research, upselling, and cross-selling ITCAN services, referrals, events, etc.
• Develop clear and effective proposals/quotations/reports for current and prospective clients
• Evaluate media plans (digital/social) according to the client's needs, and coordinate with the internal teams on delivering the client’s expectations

Qualifications:

• Bachelor’s degree in marketing, e-commerce, or a related field
• Relevant experience in a similar position for at least 4 years.
• Previous experience in Performance Marketing (Influencer\Affiliate\Digital) is a must.
• Excellent communication and interpersonal skills.
• Excellent organizational and problem-solving skills.
• Highly data-driven & growth-oriented Person.
• Ability to work in a fast-paced environment.